Orders

There is a processing time of approx 1-3 business days before your order is dispatched. If you have an event and would like to order any of our items especially our selfie frames it is best to order at least 2 weeks before your event date or consider express shipping to ensure you will receive our items before your event date.

Contact us or place a comment on checkout if you need items delivered at a specific time or much more faster. *Rush fees will apply

Payment
Our online store accepts secured payments via Visa, PayPal, Mastercard & American Express credit cards.

Pricing
All prices on our products are listed in AUD Australian Dollars.

Pre - order items
Pre- order items will be shipped same or next business day once it has arrived back in stock.


Made to order custom items (products that need customisation ex. custom text)
May take longer because of:

  • Add custom additional elements (ex .custom text)
  • Send proof and receiving approval from customer before printing. The faster you approve the sooner we can have your item in production.
  • Print production times
  • Delivery times

Returns, exchanges & refunds

Refunds only restrict to if goods are damaged on delivery and are unused. Not applicable to sale items and change of mind/errors. Accepted returns should be made within 7 days of receiving your products. Please notify by email before you return any products and send through a picture of the damaged product and its original packaging. Returns are processed once items have been received in our office. 

For change of mind purchases we offer exchanges or credit notes however you may have to pay for return delivery if goods are already in transit. 

We do not accept any responsibility for shipping times or stolen packages, and we cannot refund items that arrive later than your party or required time.